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How do I return an item?

  1. Pack the products carefully to avoid damage in transit. Include your original packing slip, or a note with your full name, order number, order date, phone, and email.

  2. Seal the package and drop it at a UPS or USPS location (or hand it to your mail carrier). We recommend UPS or insured parcel post — we can't refund items we don't receive.

  3. Ship to:
    Osmotics Cosmeceuticals
    Attn: Returns
    15 Holt Drive
    Stony Point, NY 10980

Questions? Call us at 1‑800‑440‑1411.

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